cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Samsung Support is useless

(Topic created on: 08-08-2022 08:44 PM)
186 Views
Members_wHhcai0
Beginner Level 2
Options
Galaxy A

After 3 months with a problematic A73 5G device, the experience with Samsung support in South Africa is an absolute nightmare, they just do not have any reason to assist.

When purchasing a new device save yourself time and trouble and buy a different brand.

Samsung do not know what customer service is at all

3 Comments
iamTerryCee
Active Level 5
Galaxy A
If it was brand new device there is guarantee right? Why didnt you return it to the shop?
0 Likes
Members_wHhcai0
Beginner Level 2
Galaxy A

It was not a contract upgrade and the retailer will either send the device back to samsung leaving you without a device or tell you to go straight to samsung which I did

Samsung display no interest at all so people need to know this and take steps to ensure they get good value for their money.

Buy another brand

0 Likes
iamTerryCee
Active Level 5
Galaxy A
Ok
0 Likes