outcast1
Active Level 10
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02-16-2023 12:58 PM in
Galaxy A
I just contacted Samsung SA via a live chat medium inregard to a question I had for how long my galaxy A13 phone will be supported for.And to my amazement the lady Agent couldnt give me an exact answer and this made me furiouse cause I know I have the right to know this.But im telling you guys this agent was clueless🤣🤣🤣🤮🤮so i went online on google and went to Samsungs update policy and read and according to what I read I should be getting 4 years of security patches.But the point I want to make is how the hell does an Agent working for Samsung not know anny of Samsungs policies???🤣🤣🤣People this is a cause for concern.This Samsung South Africa is really hiring uneducated people.Samsung South Africa is a joke🤣🤣🤣🤣🤣🙆🏽😳😳
3 Comments
Morney2222
Active Level 7
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02-16-2023 01:37 PM in
Galaxy A
We should really be concerned to be honest
Nicky_sam03
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02-16-2023 04:32 PM in
Galaxy AHi Magz007
Thank you for reaching out to us and our sincere apologies for the service you received.
Please send your contact details to tellus@samsung.com
unkonow
Beginner Level 2
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01-09-2024 12:11 AM in
Galaxy A
My phone doesn't want to take pictures,video call or voice call on WhatsApp it keeps saying my security policy prevents that and I have turned it off and checked settings