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12-11-2021 08:05 AM (Last edited 12-12-2021 07:12 AM ) in
Galaxy AHello, there i am huge fan of Samsung and recently I am disappointed with slow motion lag issue you might've heard of this but the one ui 3.1 might be heavy for Samsung a51 models i request Samsung to push an immediate update regarding this and solve problem. As A51 was the most selling and trending smartphone in 2020 I guess Samsung don't want to disappoint there customers and also i am sharing an video file so that you can clearly understand the fps drop and any other issue if.
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12-11-2021 08:13 AM in
Galaxy A- Mark as New
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12-11-2021 08:25 AM in
Galaxy A#Samsung #SloMo
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12-19-2021 12:12 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your query and apologize for the same.To resolve this issue kindly follow the given below steps:
1) Please clear data or cache of Camera Application(Tap Settings>Apps>Camera>Storage>Clear Cache/data)
2) Reset the Device:- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset :- Settings>General Management>Reset
If the issue still persists, kindly register your concern in the Samsung Members app (Samsung Members app > Get help > Feedback > Error report).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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04-22-2022 12:54 PM in
Galaxy A- Mark as New
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03-12-2023 10:03 PM in
Galaxy A- Mark as New
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03-12-2023 10:14 PM in
Galaxy A