Original topic:

Samsung Indian update policy

(Topic created on: 07-14-2021 03:37 PM)
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prsnt_paul
Active Level 6
Options
Galaxy A

In india, we didn't even get the May security patch on A70 which contains 360⁰ audio support for Galaxy buds pro. Other countries like Bangladesh, Nepal etc already got the update few months back. Don't know how  Samsung update policy works here at India. Even the A50 is in monthly patch updare list and A70 is in biannual update list which cost 10k more at that time. Where all other models are now in july security patch,A70 is still in April patch

4 Comments
Galaxy A
I know right! It's so annoying!🙄
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navisingh
Expert Level 1
Galaxy A
It's because A50 is a enterprise model & they treat corporate or enterprise customer's on priority
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shashidar
Active Level 6
Galaxy A
Bro they stopped monthly security updates
And in that too there is no 360 audio
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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