Samsung Galaxy a31 device hang and freeze Problem

[shivam365]

After One Ui 3.1 update Samsung galaxy a31 device is hang and lagging too much.

[FedUpWtExynosNCorUi]

So after m & f series, A series also started the same issue😏😏

[rahul11111]

Same problem

[TirthJoshi]

Hello, i habe the same issue. I purchased my a31 a month ago and this started to happen. I alao complained about it you can check my post about it.

[kumarnikhil]

I am also a a31 user I'm not facing this type of issue just my phone is overheating after playing bgmi / cod /pubglite and watching online videos

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/   

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.  

Warm Regards,
Samsung Customer Support