We apologoies for your inconvenience. Please perform the below mentioned steps to resolve the issue:
1. Kindly follow the standard charging procedure. i.e please charge the device in switch off condition for a minimum of 10 minutes.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
if temperature is high of environment or fone than not fast charging so you can try charged your fone early in the morning or night . if not your problem solved you contact Samsung help .
