Samsung Galaxy a10s fingerprint hardware not available issue

[malki11]

Suddenly my phone is not unlocking with finger print or even password 

[usama12]

bro reboot you phone

[AhsanA]

Hi, Thank you for your interest in Samsung Pakistan. Please visit Samsung's nearest service center to get your issue resolved.

[smolmits]

hi, have you fixed your phone? if so, may i ask how? i am currently having the same problem right now. thank you.