Samsung is not providing real support to its "Galaxy A8 Star" model. Galaxy A8 star is a mid range phone, but still Samsung is not providing any markale support to this model. If we compare to its lower budget models with "A8 Star", then it can be clearly marked that Samsung is not providing the new feature updates and other updates to this model. If we see "Galaxy A8 Star" in parallel with "Galaxy A8 Plus", then also we can find that, Samsung is not providing the feature update to its "A8 Star". Though "A8 star" is the superior model of "A8 plus", still Samsung is not prividing feature update to "A8 star". Samsung has declaired an oreo update list in Samsung Members, if you see that list, "A8 plus" will get update first and "A8 star" after 3 months of it. In all cases Samsung is compromising with "A8 Star" Model. Till now "A8star" has not received DUAL VOLTE support update, which is now a common feature in all mobiles. How bad it is !! Samsung is also not giving frequent updates to this "A8 Star" Model. Samsung has provided AR Emoji and Super slow motion feature recently, but it has not provided the complete fetures. Some features are missing in "AR Emoji and Super slow motion". So bad support from Samsung to its " A8 Star" model. I have tried contact to Samsung, but they are not responding on this matter.