Yesterday i wasn't able to find my dual WhatsApp album in my gallery. I checked in dual app location in the file manager and it was empty. I opened Individual chats in the Dual WhatsApp and found the image shows in media section. Where as the Whatsapp document image isn't opening. Some random images and videos are playing on WhatsApp but not visible on file manager and gallery.
Pls help me get over this. THANKS
PS: i have my software updated & also restored factory reset & again Create WhatsApp but this is not the solution. I have all the permissions granted. I didn't delete anything recently. I don't have any malware on my device (Samsung Galaxy A71)