Dilipsoni
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12-27-2019 05:04 PM (Last edited 12-27-2019 05:05 PM ) in
Galaxy A
My Galaxy A70 phone
Fingerprint malfunctioning
Any finger or anyone can open my phone using fingerprint. anybody have idea why this is happening with my phone ?
2 Comments
Samsung_special ist
Community Manager
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12-31-2019 02:03 PM in
Galaxy AHey,
Please remove any screen protection film then unregister the fingerprint. After that, register the fingerprint again. Please do not use protection film. If problem persists, please visit the service center.
www.samsung.com/sa/support/servicelocation/.
Thank you :)
suhail000
Active Level 4
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01-16-2020 08:52 PM in
Galaxy A
just re register fingerprints if its same then try to reset