Active Level 3
Samsung Galaxy A7 2018 Battery Drain after July security update
1 Comment
Active Level 7

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve battery issue kindly follow the below steps given below:-

1. Battery optimization:- Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory

For more information on battery drainage please click on the link below:-

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Kindly send us the screenshot (which apps are consuming most of the battery).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support