Original topic:

Samsung Galaxy A51

(Topic created on: 04-19-2020 03:36 PM)
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amAzhy
Active Level 6
Options
Galaxy A
A51 will get a security update or not
It's been 2 months of not getting any single update 
And its lagging while playing pubg even on the low graphics. 
Last updated on 16 feb.
Samsung need to focus on this 

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6 Comments
Š
Expert Level 5
Galaxy A
It doesn't have monthly updates. It only have quarterly updates.
amAzhy
Active Level 6
Galaxy A
ohh! i thought this will also get the updates like the A50.
amAzhy
Active Level 6
Galaxy A
btw! thanks for the info 😊
arpan19305
Active Level 5
Galaxy A
none of samsung phones are getting updates due to lockdown
vjou
Active Level 3
Galaxy A
A51 is not a gaming phone ....yeah you are very right in expecting a security update
CS_member7
Active Level 6
Galaxy A

Dear Samsung member,

 

Greetings from Samsung Customer Support!

 

Be assured below given steps would help you out to solve the issue:-

1. Check space availability:,Path: Settings > Device Care >Storage,
2. Check app cache,Settings >Device care>Storage>CLEAN NOW.
3. Close background apps.
4. Remove third party apps: settings > Apps >Uninstall.
5. Remove memory card.

 

After following the above steps if issue still persists, register your concern in Samsung members app Samsung member> get help> Error reports> Select Symptom category > describe problem in detail and Send.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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