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06-05-2020 09:20 AM (Last edited 06-05-2020 09:21 AM ) in
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06-05-2020 10:53 AM (Last edited 06-05-2020 10:53 AM ) in
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06-05-2020 11:20 AM in
Galaxy AI can't help you out there but you can consult with samsung officials.
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06-05-2020 01:23 PM in
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06-05-2020 03:04 PM in
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06-09-2020 10:34 AM in
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06-09-2020 11:50 AM in
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06-09-2020 01:56 PM in
Galaxy AThis update has done a negative effect on the device rather than good. My device is now heating up while in ideal state, with no data on.
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06-09-2020 02:19 PM (Last edited 06-09-2020 02:19 PM ) in
Galaxy ABecause mine doesn't heat even playing Asphalt 9 for 1 hr continuously. Minor heating is normal, predictable and bearable.
I might like to give one suggestion of not using any case because it traps heat and resist to get cool.
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06-09-2020 02:42 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Thank you so much for your valuable feedback and sharing it with other Samsung Members about your experience with the updated sofware version, Pleasure to serve you.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support