Original topic:

Samsung Galaxy A50

(Topic created on: 10-20-2020 09:21 PM)
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Lakshman24
Active Level 4
Options
Galaxy A
Shame on samsung lah... most of the phone got one ui 2.5 Update, but only A50/A50s not get it...
what for need the security update..?
 Update somebugs we are waiting ... Fast charge problem 
12 Comments
parthh
Active Level 4
Galaxy A
100% right
Selvamax
Active Level 6
Galaxy A
even if we get oneui 2.5 .. it looks same bro.. they change the version value alone. so be happy with 2.0 or 2.1... samsung is worst company on partiality... releasing 100s of mobiles per year but feature wise they only care for recent models.. if u want a proper update like iphone. go for oneplus
cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


Samsung customer’s safety is on top priority that is why this concept is introduced with logic that whenever handset temp. or ambient air temperature goes up to certain set limit, then device automatically restrict fast charging or even some time stops charging. But post device temperature reaches to normal after cooling down the set, then automatically set starts charging normally.


Note:- Kindly turn off the handset for 5 minutes to cool down and recheck.


If the issue still persist kindly visit your nearby service center for the physical inspection of your device. You can search for the nearby service center from given link:-
https://www.samsung.com/in/support/service-center/


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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