Original topic:

Samsung Galaxy A50

(Topic created on: 06-04-2020 01:25 PM)
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Kafivp
Active Level 3
Options
Galaxy A
After Android 10 update like Bugs Update...
Very Worst update ever...
Battery drain  problem  is a big issu... 
Over all gd update but so many Bugs & Downgrade much....   
3 Comments
Thilakchoco
Active Level 2
Galaxy A
I agree with it even I have a problem with playing pubg too
Kafivp
Active Level 3
Galaxy A
Every smartphone company Neglect about Their old phone & software update...
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cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and to resolve "Battery drainage" issue kindly follow the given below steps:

1)Battery optimization:-Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory
2) Close background running apps:-Tap on recent key and close the background running application.

 

For more information on battery drainage please click on the link below:
http://www.samsung.com/in/support/skp/faq/1101689

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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