Original topic:

Samsung Galaxy A50

(Topic created on: 04-02-2020 08:35 AM)
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saravana1719
Active Level 4
Options
Galaxy A
Bugs in android 10 in Samsung galaxy a50

Battery drains too fast.   Even in sleep mode

Both optimised and medium power saver mode there is no difference.  Both are same

Front camera bug.   Both rear and front camera are same 25MP  why photo takes more blur in front camera compared to rear camera

Ram management is too poor and performance laggy 

Network signal is too low

No improvement compared to android 9 vs android 10

Mobile also too much of heat while charing and multitasking


After Android 10 update front camera shown as 16MP only    even 20mp redmi mobiles like (note 8 pro,k20  ) are better camera clarity in front camera.   But Samsung has 25MP no camera clarity and quality totally disappointed in camera

Camera shutter speed also too slow.  

No night mode option on front camera

Minimal the ram management and maximize the performance.   

Samsung kindly consider this bugs and resolve it

10 Comments
Š
Expert Level 5
Galaxy A
Both rear and front camera are 25MP. But sensors are different. Back camera have Sony sensor.
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saravana1719
Active Level 4
Galaxy A
no camera official info about camera sensor
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Š
Expert Level 5
Galaxy A
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saravana1719
Active Level 4
Galaxy A
thats every info may vary on app
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Š
Expert Level 5
Galaxy A
Galaxy a50 is listed in IMX576 on wikipedia.
https://en.wikipedia.org/wiki/Exmor
find imx576 on the page
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RazorGamingHD
Active Level 4
Galaxy A
I agree with you on the Battery side
Rajendra4126
Active Level 5
Galaxy A
same problem facing here bro
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CS_member7
Active Level 6
Galaxy A

Dear Samsung member,

 

Greetings from Samsung Customer support!

 

Be assure below steps will solve the issue related to battery drinage :-

1) Perform Battery Optimisation:- Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory,
2) If issue has not been resolved then turn off bluetooth, Wi-Fi, mobile hotspot, NFC etc,
3) Kindly check whether mobile network fluctuates frequently or network signal is low in your area. In both cases battery will drain considerably fast.
4) Kindly set the device display brightness in auto mode (If available).
5) Screen timeout settings:- Settings > Display > Screen timeout > Select minimum screen timeout

 

For hanging issue follow the below steps:-
1. Check space availability:,Path: Settings > Device Care >Storage,
2. Check app cache,Settings >Device care>Storage>CLEAN NOW.
3. Close background apps.
4. Remove third party apps: settings >> Apps >> Uninstall.
5. Remove memory card.

 

If issue still persist please do send the log file via, Samsung member > Get help > Send feedback > Error reports > Select Symptom category. So that we can provide you the better assistance.(Note:-You are requested to send it within 15 minutes of problem occur).

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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saravana1719
Active Level 4
Galaxy A
hi customer support



we already check mentioned troubleshooting methods, but don't use. same issue only still persists.


from ur end only fix by system update
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