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11-23-2019 07:11 PM (Last edited 11-23-2019 07:20 PM ) in
Galaxy ANo matter what I change in the settings, the touchscreen sometimes recognizes normal touches as swipes. So in some apps I cannot make some touchboxes work.
For example, in Call of Duty: Mobile, when I try to touch the box to send a clan invitation to a friend, it doesn't work because it rather scrolls the page up or down a little bit instead of 'clicking' the 'invite' box. So I figured out it registers the touch as swipe. No matter how 'centered' I try to touch the box it simply doesn't work.
And I noticed this gives me bunch of issues in other games and apps too! I would try to touch some box, it would make a sound as if I did touch it, and also an animation as if I did, but it doesn't execute the function! So sometimes I need to repeat it several times. As if I didn't 'hold' the touch too long or something...
So at the same time it seems it's oversensitive to touches but then again it sometimes fails to execute the touchbox function although the app registered the touch.
It really **bleep**. Great phone though!
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11-23-2019 09:01 PM in
Galaxy A- Mark as New
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11-24-2019 03:36 AM (Last edited 11-24-2019 03:37 AM ) in
Galaxy AThey are too busy messing up the next model.
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12-05-2019 09:28 AM in
Galaxy AHi there,
We apologize for the inconvenience caused. Please perform the following steps to resolve the issue:
1- Check the mentioned issue in safe mode.
If still issue persists, kindly visit nearest service center for physical inspection of your device. Service center personnel will provide you the further resolution.
Follow the link mentioned below-
http://www.samsung.com/in/support/servicelocation/
Regards,
Team Samsung Members
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07-09-2020 08:27 AM in
Galaxy AHi, good day! I have the same problem and I try fixing by turning off the Always on Display.
Settings > Lock screen > Always on Display.
It works for me so I'm sharing it. Thanks!