Highlighted
Active Level 3
Samsung Galaxy A50 get new December update but not fix fingerprint sensor. Samsung not care about users...... ๐Ÿ˜ค๐Ÿ˜ค๐Ÿ˜ค๐Ÿ˜ค๐Ÿ˜ค.Anyone face this problem comment plzz.my friend suggested me redmi note 7 pro but i am buy A50.my friend ask me I'm use fingerprint lock and you use pin lock.i really irritated on samsung company.so samsung give me a new update all bugs fix and fingerprint scanner was perfect work.............Thnx a lot to Samsung 
10 Comments
Highlighted
are you using any screen protector?
Reply
Loading...
Highlighted
Active Level 3
yes bro
Reply
Loading...
Highlighted
you should peel it off to use fingerprint scanner, do read the caution given by samsung when you are going to setup fingerprint. remove screen protector it will works.
Reply
Loading...
Highlighted
Active Level 3
but why bro. after update i facing this problem........
Reply
Loading...
Highlighted
Active Level 9
don't peel off screenguard, i peeled of a 550 rupee screenguard but result is zero,now my 550 rupee gone
Reply
Loading...
Highlighted
Reply
Loading...
Highlighted
Active Level 7
December 2019 update also fixes the Galaxy A50 fingerprint issue

The fingerprint registration process was broken in firmware versions A505FNXXS3ASK9 and A505FDDS3ASK8. It would read the fingerprint normally until the process reached 41 percent completion. It would either require too many attempts to finish the registration or simply throw up an error that said โ€œMake sure the fingerprint sensor is clean and dry, then try againโ€.

Users were caught unaware as the update had advised them to re-register their fingerprint to benefit from the improvements. However, they couldnโ€™t re-register their fingerprints after deleting them. We received many reports from affected users and were able to reproduce the issue on our own device.

Samsung is now rolling out the December 2019 security patch for the Galaxy A50 and a handful of other devices. The update for the Galaxy A50 also fixes this issue. Those who were unable to re-register their fingerprints on the device will be able to do that once they get the latest update. The firmware version A505FDDU3ASKA is gradually rolling out. Itโ€™s also available for download from our firmware section.

Thanks for sharing your experience with the Community! Thank you so much for taking time to write us. We value your trust, and we will do our best to continue to give you the kind of service you expect.
We appreciate your loyalty, thank you for sharing your concerns with the Community!
Be sure to hit โ™ก when you find an answer that works for you.
follow us for more info.
Reply
Loading...
Highlighted
Active Level 3
but bro i already update December update patch but no use fingerprint scanner not work.........this issue early fix or yearly fix ans me bro.............
Reply
Loading...
Highlighted
Active Level 3
mereko bhi yhi problem h
Reply
Loading...