Samsung Galaxy A30

[RoxStar]

Please help, my camera has been blur and this is ever since the Samsung update 

I have tried clearing my cache, rebooting and also force stop but nothing seems to work.

[RoxStar]

yes does not work

[RickBro]

Best bet is to try and reset your device after backing up your data .

[Tsogo_sam05 · Accepted solution]

Hi, Roxstar 

Kindly clear your cache.

Follow the steps below to do this:

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select Apps.
4. Tap on the 3 dots on the upper right.
5. Select Show system Apps.
6. Select the Camera.
7. Select Storage.
8. Select Clear Cache.

If the issue persists, please perform a soft reset of your device.

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however, keep holding the buttons for a few more seconds.

[RoxStar]

thanks does the soft reset clear my data?

[Tsogo_sam05 · Accepted solution]

Kindly be advised that the soft reset will not delete your data.

[RoxStar]

still does not work

[Tsogo_sam05]

Follow the steps below to do this:

1. From the home screen, swipe either up or down to access apps.
2. Select the Camera.
3. Select Settings.
4. Select Reset settings.
5. Tap Reset.