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Original topic:

Samsung Galaxy A11

(Topic created on: 12-23-2020 11:46 PM)
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ReonPetersen
Active Level 3
Options
Galaxy A
My new Samsung Galaxy device restarted by itself right now disabling my fingerprint information and deleting some photos

Any one with the same problem 

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1 Solution


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Solution
Maps_sam07
Moderator
Moderator
Options
Galaxy A

Hi  Reonpetersen 

 

Please disable the auto restart option on the device 

 

Settings>> Device Care>> More Options>> Advanced>> Auto Restart>> Disable. 

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4 Comments
Solution
Maps_sam07
Moderator
Moderator
Options
Galaxy A

Hi  Reonpetersen 

 

Please disable the auto restart option on the device 

 

Settings>> Device Care>> More Options>> Advanced>> Auto Restart>> Disable. 

ReonPetersen
Active Level 3
Galaxy A
Ok I'll do that
thanks for the tip
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Masanza1
Active Level 8
Galaxy A
Also update your phone software. To this >Menu>Settings>Software update download
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ReonPetersen
Active Level 3
Galaxy A
Hi it's at its latest Software Android 10,It will only be receiving an Android 11 One UI 3 update on July 2021
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