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Original topic:

Samsung Galaxy A10s

(Topic created on: 07-24-2021 04:05 AM)
Marmaduke
Active Level 3
Options
Galaxy A
Got the new update for the above yesterday and UI one 3.1 I notice however that there is no option to make video calls on the phone. Neither is there burst mode on the camara.
Can someone clarify please.
29 Comments
jamlessdiminie
Active Level 8
Options
Galaxy A

For video calls, you have to type in the number in Phone app. Then it will show the video call option.
And in Phone app settings you can chose which app to use to make the call.Screenshot_20210725-191111_Phone_235641.jpgScreenshot_20210725-191936_Phone_235847.jpgScreenshot_20210725-191026_Phone_235640.jpgScreenshot_20210725-191114_Phone_235642.jpg

Marmaduke
Active Level 3
Options
Galaxy A
This is how it shows on my dial keypad.Screenshot_20210725-194909_Phone.jpg
Marmaduke
Active Level 3
Options
Galaxy A
Ok the icon video shows. Did it as you show above, something seems to be wrongon my phone. Thank you for taking the time to show me how it's done. Really appreciate it.Screenshot_20210725-194909_Phone.jpg
jamlessdiminie
Active Level 8
Options
Galaxy A
Do you have the "make video calls using" option?
Also check if the Phone > App info > Permissions has Camera permissions.
Marmaduke
Active Level 3
Options
Galaxy A
Yes make video calls using phone default and or duos
jamlessdiminie
Active Level 8
Options
Galaxy A
Alright. So video call issue is now okay?
Marmaduke
Active Level 3
Options
Galaxy A
Not yet
jamlessdiminie
Active Level 8
Options
Galaxy A
When you go to a contact... does it show you the video call icon?
Example: Screenshot_20210725-203215_Contacts_235950.jpg
Marmaduke
Active Level 3
Options
Galaxy A
Wow! Your phone is very colourful. Yes it shows a video call icon however it says unable to make video calls or something