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04-16-2020 12:08 PM in
Galaxy ASolved! Go to Solution.
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04-16-2020 12:40 PM in
Galaxy AHi Keley
Please clear data of your google and perform a soft reset of the device
Please go to Settings>>Apps>> Tap on the 3 dots on the top right corner>>Show System Apps>> Google >> Storage>> Clear Data
Than perform a soft reset :
Press and hold the power and volume down buttons for about 10 seconds.
*The device may take a screenshot, however keep holding the buttons for a few more seconds.

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04-16-2020 12:40 PM in
Galaxy AHi Keley
Please clear data of your google and perform a soft reset of the device
Please go to Settings>>Apps>> Tap on the 3 dots on the top right corner>>Show System Apps>> Google >> Storage>> Clear Data
Than perform a soft reset :
Press and hold the power and volume down buttons for about 10 seconds.
*The device may take a screenshot, however keep holding the buttons for a few more seconds.
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04-22-2020 03:36 PM in
Galaxy A- Mark as New
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04-16-2020 03:18 PM in
Galaxy A- Mark as New
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04-17-2020 04:34 PM in
Galaxy A