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Original topic:

Samsung Galaxy A10S>>> google 'cookies'

(Topic created on: 04-16-2020 12:08 PM)
NatashaM
Beginner Level 2
Options
Galaxy A
Hi, I have a problem with my google. I have enabled cookies but I can't sign in, it keeps saying I need to enable my cookies but I have. Can anyone please help me 

1 Solution


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Solution
Maps_sam07
Moderator
Moderator
Options
Galaxy A

Hi Keley

Please clear data of your google and perform  a soft reset of the device

 

Please go to Settings>>Apps>> Tap on the 3 dots on the top right corner>>Show System Apps>> Google >> Storage>> Clear Data

 

Than perform a soft reset :

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however keep holding the buttons for a few more seconds.

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4 Comments
Solution
Maps_sam07
Moderator
Moderator
Options
Galaxy A

Hi Keley

Please clear data of your google and perform  a soft reset of the device

 

Please go to Settings>>Apps>> Tap on the 3 dots on the top right corner>>Show System Apps>> Google >> Storage>> Clear Data

 

Than perform a soft reset :

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however keep holding the buttons for a few more seconds.

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NatashaM
Beginner Level 2
Galaxy A
okay I'll give it a try and give you the feedback
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Blurryface09
Active Level 7
Galaxy A
And Also Check If Google Is Up To Date By Going To Play Store.
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Babiyo
Active Level 7
Galaxy A
Just say OK Google 😁😁😁
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