Shankar1987
Beginner Level 3
Options
Galaxy A
Customer service or even service center or Sr team do accept that the is faulty, they are just of no use. Samsung is just trying to make money and dont accept there part of fault.
3 Comments
coolYatin
Active Level 2
Options
Galaxy A
Very True.... After sales service is of no use.... I have a complaint in My Note 20..... have visited Samsung service centre abt 6 Times, Have sent 100 mails.... all of no use.... Have to accept the phone as it is....

This is my last Samsung phone.....

Waste of Money....

Spending 80k and good for nothing phone.....

The Customer Rep and Samsung Back end team just say that there is no any Complaint and the Device is working fine in " SAFE MODE"....

What rubbish.....

Very Very Sorry to say that THIS IS WORST YOU CAN GIVE TO YOUR LOYAL CUSTOMERS.....

It's our Hard Earned Money.....

#SAMSUNG INDIA #SAMSUNG SERVICE IS PATHETIC, # SERVICE HEAD SAMSUNG INDIA
animeshmodi
Expert Level 5
Options
Galaxy A
https://twitter.com/es_techno/status/1418068769608388610?s=19

Vote on this poll if you are dissatisfied with samsung
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Samsung_Support2
Expert Level 1
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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