ASHWINMANOHARAN
Beginner Level 2
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Galaxy A
Updated mobile software  on 4/4/2021  new software  has a complaint,  mobile phone rings but couldn't answer,  mobile hangs , after restart  mobile it works for an hour
7 Comments
HazzyR
Beginner Level 3
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Galaxy A
Same problem. Kind of.. it doesn't lag like u said.. but while calling or receiving call. Theres no voice for 10 seconds or more.. cant even talk on call properly after the android 11 update.. and phone performance dropped too..
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RamkumarMasilamani
Active Level 4
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Galaxy A
Solution for the issue in *SM-A80 After update of UI 3 Calling Issue.*

Accpect my solution if working

```Uninstall 3rd Party Application```

*Setting Reset (30 % Work) No Data Loss Take backup precaution*
 Go to Setting
 Account
 Reset All Setting.

*Wipe Cache Partitions (60 % Work) No Data Loss Take backup precaution*
 Turn Off Your Handset(directly or Power + Volume Down)
 Connect with Earphone or USB (Connected with PC/Laptop)
 Hold Power & Volume UP Until recovery mode screen
 Select Wipe Cache Partitions
 Once completed, Select Reboot

*Repair App (80 % Work) No Data Loss Take backup precaution*
 Follow Steps for Wipe Cache Partitions (Until recovery mode screen)
 Select Repair App
 Once completed, Select Reboot

*Factory Reset (90 % Work) Data Loss*
 Take Back-up your Handset using Smart Switch with your PC/ Laptop
 Follow Step for Wipe Cache Partition (Until Recovery Screen)
 Select Factory Reset
 It will erase entire data of your handset.

**If nothing works, please visit Customer Care or Flash your Handset with yours Risk.***
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Samsung_mXxLnii
Beginner Level 2
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Galaxy A

This might not a fruitful solution. #Ramkumar..  Developers please resolve it As early as possible.

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RamkumarMasilamani
Active Level 4
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Galaxy A
Then please wait for the update,😉
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vamshikrishnas
Active Level 4
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Galaxy A
Try this method its working for most of the people

Repair App - No Data Loss

1. Turn Off Your Handset
2. Connect with Ear head or USB (Connected with PC/Laptop)
3. Hold Power & Volume UP Until recovery mode screen
4. Select Repair App
5. Once completed, Select Reboot
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Samsung_Support1
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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vamshikrishnas
Active Level 4
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Galaxy A
Start updating your mobile... we received the fix

Screenshot_20210410-175735_Software update_8861.jpg

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