Original topic:

Samsung A8 plus, moisture detected usb show , what should I do now

(Topic created on: 07-21-2021 11:07 PM)
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m0789
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Galaxy A
Samsung A8 plus, shows usb moisture detected 

image

What should I do now?

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3 Comments
Galaxy A
Keep the phone in a box with silica bags or put it in rice for about 3-4 hours.

Thereafter, clean the charging port with brush to remove any dust / dirt.

If it doesn't works, take it to nearest service center. As, hardware troubles need hard troubleshooting at center.

Good Luck.
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Galaxy A
Dry out ur charging port using hair dryer from a safe distance and u can dry out moisture quickly
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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