Beginner Level 2

I faced dead touch in my screen after october software update. I thought it would be fixed in November update, but it was getting worse and now ghost touch appears. Please help me to fix it.

2 Comments
*#0*# pls dial this and test the screen calibration and let us know
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check rebooting your device. 

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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