Highlighted
Beginner Level 2
Hi, has anyone came across the issue where the side key of the phone is not locking the screen. When I press the side key single time, it opens the Bixby Vision instead of locking and unlocking the phone.

Let me know how to fix this.

5 Comments
Highlighted
Active Level 7
go to settings- advance features- sidekey and then select the press and hold option as power of menu
Reply
Loading...
Highlighted
Beginner Level 2
hi, I tried that. The issue is that I'm not able to lock the phone with side key.
Reply
Loading...
Highlighted
Expert Level 3
send this issue as ur feedback to Samsung
Reply
Loading...
Highlighted
Expert Level 1
you need to change the setting of side key. Go to settings - advanced features - side key and change the setting.
But it will always lock screen on single press. May be you are pressing two times or your side key is faulty or your back cover is creating problems.
Reply
Loading...
Highlighted
Beginner Level 2
Thanks guys, I guess there is issue with the side key. Will check with service center
Reply
Loading...