Original topic:

Samsung A71

(Topic created on: 03-28-2020 12:37 AM)
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VISHAL3394
Active Level 4
Options
Galaxy A
heating issue while playing pubg mobile
5 Comments
Bbiddyut
Active Level 4
Galaxy A
PUBG is a high graphic and heavy weight game....On every phone is common this problem..don't worry
Anonymous
Not applicable
Galaxy A
no
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VISHAL3394
Active Level 4
Galaxy A
i am facing this issue bro
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Galaxy A
try using balanced graphic with low frame rate in pubg. increased frame rate result in overheating and fast battery drainage. if you find my answer helpful please accept my solution.
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Samsung_Support4
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Apologies for the delay in response. However, understanding the criticality of the situation; we had to ensure the wellbeing and safety of our employees which led to the delay in response.

Hope your issue is resolved. In case the issue still persists please follow the below mentioned steps.

 

1. Turn off Bluetooth, Wi-Fi, mobile hotspot, NFC etc to do that please swipe down on the home screen to open notification panel> Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC etc, to turn off as It increases battery usage time.

 

2. Reduce display brightness level by swiping down on the home screen to open notification panel > Turn on Auto brightness option if available, it increases battery usage time.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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