Original topic:

Samsung A71 problem

(Topic created on: 04-26-2021 03:11 PM)
495 Views
Prajwal_M
Active Level 2
Options
Galaxy A
After update i have saw many of problem 
Heating, frame drop, picture quality, network issue.

My main problem is battery drain issue 
And observed that many of A71 and other phone are also facing same after 3.1 android 11 update and please samsung india please fix this as soon as possible
11 Comments
Galaxy A
Try Resetting the settings. And please try to update the device through stable wifi. Downloading update through unstable internet and with pauses creates issues.
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Prajwal_M
Active Level 2
Galaxy A
I have heard this many times i am using 100mbps wifi how its possible to say its unstable internet if unstable it should affect only me but so many A71 are observing it
Rsreddy
Active Level 6
Galaxy A
Yes, please
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Samsung_Support1
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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sknaidu
Active Level 1
Galaxy A
All the steps I have done which you informed in website the issue is there still kindly clear the issue
Prajwal_M
Active Level 2
Galaxy A
This because of 3.1 ui update by samsung
sknaidu
Active Level 1
Galaxy A
Yes even I'm facing the issue
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Prajwal_M
Active Level 2
Galaxy A
So sad🥺😣
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sknaidu
Active Level 1
Galaxy A
Bro day before yesterday only I have purchased again a samsung a71
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