Original topic:

Samsung A71 is heating up and restarting anytime and I'm fed up.

(Topic created on: 10-28-2020 04:06 AM)
287 Views
guywithheatingissue
Beginner Level 2
Options
Galaxy A
Samsung is always restarting and heating up. If not this then apps crashing randomly all apps sometimes camera, keyboard,  gallery,  microphone,  Instagram. What should I do for a fix I have gone to the service center but they said it has no issue. Wtf should I do?!!!!!!
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3 Comments
badallalwani
Active Level 5
Galaxy A
try resetting the phone and if it continues to to nearby samsung service center
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve "auto restart" issue please follow below given step:

>>Go to Settings > General management > Reset > Turn off auto start.

 

And to resolve "heating" issue kindly follow the given link: https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

 

You may need to try clearing the app cache and data within your settings to resolve "app crash" issue:

>>Launch your settings>apps>crashing app>storage>touch clear cache &clear data.


If the issue still persist,  we request you kindly visit the service center as your device needs physical inspection. To check for the nearest Samsung service center kindly click on the link: https://www.samsung.com/in/support/service-center/


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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JAHANGIR7577
Active Level 2
Galaxy A
i am getting same problem
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