Highlighted
Beginner Level 2

recently, the camera app on the A71 does not work when using a shutter speed of more than 0.5. This has been a recurring problem starting last week.

4 Comments
Highlighted
Expert Level 3
Yes many are facing this and it's update issue wait for the next update... As of now keep sending error logs in members app.
Reply
Loading...
Highlighted
Expert Level 5
send error feedback to samsung and also wait for next update Samsung will defently slove problem
Reply
Loading...
Highlighted
Active Level 6
It is a common error causing from last update.
I have reported the same manier times to samsung hope it gets solved soon.
Reply
Loading...
Highlighted

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

Reply
Loading...