Original topic:

Samsung A71 camera problems

(Topic created on: 08-07-2020 10:03 PM)
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AhmadQayyum
Beginner Level 2
Options
Galaxy A

recently, the camera app on the A71 does not work when using a shutter speed of more than 0.5. This has been a recurring problem starting last week.

4 Comments
Anonymous
Not applicable
Galaxy A
Yes many are facing this and it's update issue wait for the next update... As of now keep sending error logs in members app.
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veer
Expert Level 5
Galaxy A
send error feedback to samsung and also wait for next update Samsung will defently slove problem
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Viki100420
Active Level 10
Galaxy A
It is a common error causing from last update.
I have reported the same manier times to samsung hope it gets solved soon.
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Samsung_Support5
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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