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08-07-2020 09:55 PM in
Galaxy Arecently, the camera app on the A71 does not work when using a shutter speed of more than 0.5. This has been a recurring problem starting last week.
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08-07-2020 09:59 PM (Last edited 08-07-2020 10:00 PM ) in
Galaxy A- Mark as New
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08-07-2020 10:03 PM in
Galaxy A- Mark as New
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08-07-2020 10:46 PM (Last edited 08-07-2020 10:46 PM ) in
Galaxy AI have reported the same manier times to samsung hope it gets solved soon.
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08-11-2020 02:01 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support