Original topic:

Samsung A71 Call Record Option not available

(Topic created on: 06-10-2020 04:34 PM)
15505 Views
heenalshah
Active Level 1
Options
Galaxy A
Call Record Option During the call is not available. Further more call Record settings are also not available. How to make it available?

Does it have anything to do with the country version of the phone? Mine is UAE version.

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15 Comments
Ahmed6
Active Level 8
Galaxy A
call recording is not available of your phone bought from UAE as per country regulation.
Ahmed6
Active Level 8
Galaxy A
I want to ask you a question out of topic..
I noticed that WIFI calling is active on your mobile phone, do you use any UAE sim cards?
heenalshah
Active Level 1
Galaxy A
I moved to India hence it is available
0 Likes
Samsung_specialist
Community Manager
Options
Galaxy A

Hey there,

Call recording is not legal in some Regions, and UAE is one of them.

Thank you

heenalshah
Active Level 1
Galaxy A
is there any way that I can change the country to India since I have moved to India permanently.

Also if there are country specific regulations then, shouldn't it be linked to the network instead handset?

I have another Note8 which I bought from UAE but while setup first time I chose India as country. I was able to use call record in Note 8 even in UAE.

Request a work around since I need to use this phone now in India only
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Ahmed6
Active Level 8
Galaxy A
may be you can try to reset your phone (plz backup all you data first) and during initial setup select India as your country of reside.

or you can try to flash the firmware for India on your device, this is a lengthy and if you do it wrong, your device might brick.
0 Likes
ModyBasha
Beginner Level 2
Galaxy A

I'm in Egypt and aldo call recording not available 

0 Likes
AnserAli786
Beginner Level 2
Galaxy A

I am from Pakistan but still this option is not available....

😪😪😪

0 Likes
25ak
Beginner Level 2
Galaxy A
call recording is not available of your phone bought from UAE as per country regulation.