My Samsung A7 2018 screen doesnt work sometimes.. Sometimes because the screen works but then it will suddenly freeze. I open then close the phone and the screen works again but there are times even if i turn it off and on, the screen still doesnt work. I have tried the safe mode and even inside the safe mode, the screen still freezes. I have also factory reset it 2 times but it still freezes. I am getting frustrated and I might break the power button for how many times i press it because of the screen... please help!
I discovered the screen freezes when the phone is overheating. Why is that so? When my previous phones overheat it do not freezes like my current phone
i also have same device and i don't have any problem since i buy it almost 19 months no any problem because i always update my device by service center and also take care of mobile usage
We apologies for your inconvenience. We request you to kindly visit the service center for physical inspection of your device. You can locate your nearest service center with this given link:https://www.samsung.com/in/support/service-center/
