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08-22-2024 11:53 AM in
Galaxy A- Mark as New
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09-02-2024 08:51 PM in
Galaxy AI am having the same issue with losing gps signal on my Samsung Galaxy A55 when in Google maps. I have had this phone since Apri and use Google maps fairly regulary and have only noticed this being an issue in the last 3-4 weeks. Samsung, can you please investigate this issue as a priority and provide a fix for asap please.
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08-24-2024 10:27 PM in
Galaxy ABought a brand new a55 as well, have the same problemen. At the same time my wife did, but she's not having the issue. I can recall from my former Phone (a52) had the same issue when using it as a hotspot. When restarting is was ok. Later on the issue dissapeared, guess with updates. Now followed some above instructions, hope it will dissapear. On vacation abroad so don't want to mess l too much with the setting.
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08-24-2024 10:28 PM in
Galaxy ABought a 128gb but don't think that's the matter
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08-25-2024 02:58 AM in
Galaxy AI have the same problem. My gps not working unless I reboot my phone. Gps is not just an usual app, it is the app to help driver safety nowadays. So, it is a safety issue. Can samsung really solve it seriously ?
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08-25-2024 06:07 AM in
Galaxy AMy Samsung A55 5g (256GB, 12 GB) brand new mobile. GPS not working. Cleared cache , cookie , disabled/enabled Google map, restarted phone several times. all phone and app updates done. Location services tested. Accuracy settings are on (Wifi and bluetooth). Still GPS is not working . I am heartbroken after paying a huge premium price for this phone. Samsung support , please help.
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08-28-2024 08:36 PM in
Galaxy ASame problem for me
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08-25-2024 04:56 PM in
Galaxy AI have the same problem. Brand new phone A55 256gB. Nothing really helps now.
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08-25-2024 10:49 PM (Last edited 08-25-2024 10:53 PM ) in
Galaxy AIt is very dissppointing and frustrating to see that GPS is not working on my Galaxy A55 5G (256GB storage 12GB RAM) smartphone. Me and my family got into troubles during navigation several times because of the GPS navigation failure in Google map. I have tried all possible solutions available below.
1. Disabled and Enabled Google Map
2. Cleared cache/cookie and restarted the application. Restarted the phone.
3. Veirified all required permissions. Infact even removed google maps from sleeping and deep sleeping apps list.
4. Verified location accuracy and both Wifi scanning and Bluetooth Scanning is enabled by defult under location services settings.
Finally Google map worked only after uninstalling all the updates from app settings/information and using old version of Google Map. Kindly let us know whose fault is this bug ? Is it Samsung bug or Google bug ? This is a daily used application and negligence of this is unfortunate and intolerable. Fix it is ASAP please.
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08-26-2024 12:20 AM in
Galaxy AI recently had the same problem. I updated the system to version A556BXXU4AXH1 8/9 hours ago. I did not reboot the system after the update. Now the GPS is working fine. I don't know if it will continue to work for the next few days or if I have to reboot the system every 10~ hours, but it is definitely an improvement over the last version.
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08-27-2024 05:16 PM in
Galaxy AI found a work-around on my wife's phone.
Uninstall the Updates from Google maps then restart.
You can then go a step further to prevent automatic updates in future.
I'd not suggest removing updates normally, but this is the exception.