Original topic:

Samsung A55 Moisture notifications

(Topic created on: 11-08-2025 10:32 AM)
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Pieter76
Beginner Level 2
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Galaxy A
Hi everyone.Please help.My phone has never been near any moisture but when charging,I get a msg that there is moisture in the USB port.I can't charge my phone.I am very frustrated with this phone 

2 Comments
Galaxy A
Hi Pieter76
That’s a frustrating one, the moisture detected warning can appear on Samsung phones like the A55 even if the device hasn’t actually been wet. It’s usually caused by residual humidity, condensation, or a false sensor reading. Here’s a full step-by-step fix you can share (and try yourself if you’re testing for others on Samsung Members):


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🔧 Fix Moisture Detected Warning on Samsung A55

1. Check and Dry the USB Port

Power off your phone.

Use a soft, dry cloth or cotton swab to gently wipe inside the USB-C port.

Do not blow directly into the port or use a hair dryer — that can worsen it.

Leave the phone in a cool, dry room for 30–60 minutes (not in sunlight).


> 💡 Tip: You can also put the phone upright near a fan to circulate air — avoid heat.




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2. Clear Moisture Warning Cache

Sometimes the system falsely triggers this message due to cached data.

Go to Settings → Apps → USBSettings → Storage → Clear Cache & Clear Data

Restart your phone.



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3. Try Safe Mode

This helps check if a third-party app is interfering.

Press and hold Power → tap and hold Power Off → select Safe Mode.

Try charging the phone.
If it charges fine, then an app may be causing the detection error.



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4. Charge Wirelessly (if available)

If your A55 supports wireless charging (depends on region), use a wireless charger until the issue clears up.


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5. Override Only in Emergency (Temporarily)

If you’re certain the port is dry:

1. Turn the phone off completely.


2. Plug in the charger while the phone is off.
It may charge slowly but bypasses the moisture detection temporarily.




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6. Software Check

Make sure you’re on the latest version of One UI.
Go to Settings → Software Update → Download and install.
Occasionally, these warnings come from firmware glitches fixed in patches.


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7. If All Else Fails

If the warning persists for more than a day, visit a Samsung Service Centre.
It could be a damaged or sensitive USB port sensor that needs recalibration or replacement.
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Real-Sello
Active Level 10
Galaxy A
Used to happen to me a lot if my phone was either exposed to dust or I put it under my pillow when I sleep.
Sometimes I would just blow into my charging port and it works immediately other times I found disabling fast charging solved the issue. It's not always moist, it could be just debris stuck in the port.
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