yash912
Active Level 1
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Galaxy A
I have new samsung A52, problem is sometimes face unlock isn't working that shows 'your face not find' in normal light conditions, i have to restart my phone and unlock with pattern than after face unlock working properly for sometime, after sometimes same problem repeate
4 Comments
yehdj
Active Level 6
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Galaxy A
You r right bro
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yash912
Active Level 1
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Galaxy A
Samsung must give some software updates for this issue
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Dr_Interchupipi
Active Level 6
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Galaxy A
Do you know... I know one user whose device opening even by his father's face also 😆😆
cs-member13
Expert Level 1
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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