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Original topic:

Samsung A52 5G

(Topic created on: 07-19-2021 09:11 PM)
Vjais
Active Level 2
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Galaxy A
Greetings
 I have purchased Samsung A52 5G before a month .I am facing issue in dual WhatsApp. 
 The pdf file is not supporting.It is showing error message. Is there any report from Samsung to fix the issue.kindly update.
2 Comments
MohammedSijah
Expert Level 1
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Galaxy A
Hi,
The issue caused in Dual WhatsApp as recently WhatsApp upgraded its version and it changed the file path where all media files are to be saved.
Due to this change, Dual Messenger didn't sync media saved at new path and so this is causing problem.

Let's hope samsung solves it soon.
Samsung_specialist
Community Manager
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Galaxy A

Hi,

The issue caused in Dual WhatsApp as recently WhatsApp upgraded its version and it changed the file path where all media files are to be saved.

Due to this change, Dual Messenger didn't sync media saved at new path and so this is causing problem.

Samsung is trying to solve the problem quickly by contacting WhatsApp team. 

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