Vjais
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07-19-2021 09:11 PM in
Galaxy A
Greetings
I have purchased Samsung A52 5G before a month .I am facing issue in dual WhatsApp.
The pdf file is not supporting.It is showing error message. Is there any report from Samsung to fix the issue.kindly update.
2 Comments
MohammedSijah
Expert Level 1
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07-20-2021 10:51 AM in
Galaxy A
Hi,
The issue caused in Dual WhatsApp as recently WhatsApp upgraded its version and it changed the file path where all media files are to be saved.
Due to this change, Dual Messenger didn't sync media saved at new path and so this is causing problem.
Let's hope samsung solves it soon.
The issue caused in Dual WhatsApp as recently WhatsApp upgraded its version and it changed the file path where all media files are to be saved.
Due to this change, Dual Messenger didn't sync media saved at new path and so this is causing problem.
Let's hope samsung solves it soon.
Samsung_special ist
Community Manager
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07-21-2021 12:28 PM in
Galaxy AHi,
The issue caused in Dual WhatsApp as recently WhatsApp upgraded its version and it changed the file path where all media files are to be saved.
Due to this change, Dual Messenger didn't sync media saved at new path and so this is causing problem.
Samsung is trying to solve the problem quickly by contacting WhatsApp team.