Mann000000
Active Level 1
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Galaxy A
FACING MANY issues 
- bluetooth connectivity 
- Automatic phone restart(all function related to automatic restart are off)
-  heating issue 
- auto call drop
- Camera issues 
7 Comments
vk0952
Active Level 4
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Galaxy A
any update u install??
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Mann000000
Active Level 1
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Galaxy A
no
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GaganBro
Active Level 10
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Galaxy A
Hello .. please don't worry first restart the device okay..

you have to wait for next update for a51
okay

if i solved your issue please tap on 3 dots ••• and please accept as Solution ❤
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Mann000000
Active Level 1
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Galaxy A
restart done but no change
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Rawankit
Active Level 1
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Galaxy A
issues resolved in new update.
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Samsung_Support2
Active Level 8
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Galaxy A

Hi there,

 

To resolve the issue please follow the below mentioned steps:

For heating Issue:

http://www.samsung.com/in/support/skp/faq/1119803

For Bluetooth issue:Several reasons may contribute to Bluetooth connectivity issue. If the Bluetooth device is not powered on and Bluetooth is not activated on both devices, connectivity will not take place.For Bluetooth connectivity to happen it is necessary to use Bluetooth devices within the Bluetooth connection range.Please perform the following steps to resolve the Bluetooth connectivity issue:

• Restart both devices
• Try to pair the phone to a different Bluetooth device
• Reset Network Settings(Settings > General Management > Reset > Reset Network Settings)

For Auto restart issue:

•Please ensure that auto restart option is turned off 
Step: Settings > Device Care or Maintenance > More > Auto restart

•Run the device in safe mode and check issue

For rest of the above mentioned issues, kindly 

register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,
Team Samsung Members

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peter1
Expert Level 1
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Galaxy A
bro how is its camera performance?????
can it have better quality????
can it beat A70s in camera performance??????
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