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Original topic:

Samsung A51

(Topic created on: 10-15-2021 11:20 AM)
89 Views
Pratheesh123
Active Level 3
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‎10-15-2021 11:03 AM in 

Galaxy A
@SamsungMobile @SamsungIndia 

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After today's software update my Samsung A51 is slow and hanging.. It frequently offs.. Kindly do needful in this matter.. pls fix it.. Thank you #SamsungA51 #SamsungMembers 
5 Comments
amannscharlie
Active Level 7
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‎10-15-2021 11:12 AM in 

Galaxy A
Do u have secure folder in your device?
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Pratheesh123
Active Level 3
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‎10-15-2021 11:15 AM in 

Galaxy A
Yes i have
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Pratheesh123
Active Level 3
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‎10-15-2021 11:44 AM in 

Galaxy A
I can't understand bro
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amannscharlie
Active Level 7
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‎10-15-2021 11:20 AM in 

Galaxy A
Because ur device is running on core version and my device too bit I don't have secure folder. I have been asking since one year they are just saying they will provide 💔 my device is A21s
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Samsung_Support2
Expert Level 3
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‎10-21-2021 11:21 PM in 

Galaxy A

Dear Samsung Member,
 
Greetings from Samsung Customer Support!   
  
We acknowledge your query and apologize for the same. To resolve your device slowing down issue please visit this link: https://www.samsung.com/in/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-i...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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