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Original topic:

Samsung A51 finger print

(Topic created on: 07-22-2022 03:03 PM)
Harrish2020
Beginner Level 4
Options
Galaxy A
Samsung galaxy A51 finger print sensor is grand  access by unregister fingers. 
Even unregister my fingers can unlock the phone , how it possibal & what can be solution 

2 Solutions


Accepted Solutions
Solution
Galaxy A
Hi 👋
Try these steps bro 😉
1. Restart your device
2. Use safe mood and check what happened
3. Reset your device if before steps doesn't work
4. So it didn't fix visit nearest samsung costumer services centre

So if my comment is useful to you, use the 3 dots in my comment for accept my comment as a solution. 😉 👍

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Solution
Galaxy A
Hi... that's unusual. And a huge security risk. 🙄
As @Xmas26 said, Remove your registered fingerprints and add them back and see.
Suggesting to reset your device and check. Go to a Samsung service center if the issue is still there even after the reset.

If my comment is helpful to you in any way, consider to select the Accept Solution by clicking on the 3 dots of the comment.
Thank you 😊

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5 Comments
Xms26
Active Level 2
Galaxy A
* I think you will have to remove all the registered fingerprints and register them again
* Run diagnostic for Fingerprint sensor @ Samsung members support
Harrish2020
Beginner Level 4
Galaxy A
Removed register fingers & re-register new fingers but result is same
No errors reports in diagnostic
Solution
Galaxy A
Hi 👋
Try these steps bro 😉
1. Restart your device
2. Use safe mood and check what happened
3. Reset your device if before steps doesn't work
4. So it didn't fix visit nearest samsung costumer services centre

So if my comment is useful to you, use the 3 dots in my comment for accept my comment as a solution. 😉 👍
Solution
Galaxy A
Hi... that's unusual. And a huge security risk. 🙄
As @Xmas26 said, Remove your registered fingerprints and add them back and see.
Suggesting to reset your device and check. Go to a Samsung service center if the issue is still there even after the reset.

If my comment is helpful to you in any way, consider to select the Accept Solution by clicking on the 3 dots of the comment.
Thank you 😊
Sha_zan
Expert Level 1
Galaxy A
Follow these steps to solve the issue in your Samsung Galaxy A51's Fingerprint sensor.

1. Clean the fingerprint module
2. Restart your device
3. Install any pending update.
4. Wipe System cache
5. Add another fingerprint & delete the existing.
6. Reset your device
7. If you still can not fix it, visit the service center.

Be sure to click the 3 dots and " ✓ Accept as Solution" when you find an answer that works for you.

Thanks... 👍