Harrish2020
Beginner Level 4
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07-22-2022 03:03 PM in
Galaxy A
Samsung galaxy A51 finger print sensor is grand access by unregister fingers.
Even unregister my fingers can unlock the phone , how it possibal & what can be solution
Solved! Go to Solution.
5 Comments
Xms26
Active Level 2
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07-22-2022 07:10 PM (Last edited 07-22-2022 07:10 PM ) in
Galaxy A
* I think you will have to remove all the registered fingerprints and register them again
* Run diagnostic for Fingerprint sensor @ Samsung members support
* Run diagnostic for Fingerprint sensor @ Samsung members support
Harrish2020
Beginner Level 4
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07-22-2022 07:25 PM in
Galaxy A
Removed register fingers & re-register new fingers but result is same
No errors reports in diagnostic
No errors reports in diagnostic
Solution
Sakila_Pamudith
Expert Level 5
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07-22-2022 07:22 PM in
Galaxy A
Hi 👋
Try these steps bro 😉
1. Restart your device
2. Use safe mood and check what happened
3. Reset your device if before steps doesn't work
4. So it didn't fix visit nearest samsung costumer services centre
So if my comment is useful to you, use the 3 dots in my comment for accept my comment as a solution. 😉 👍
Try these steps bro 😉
1. Restart your device
2. Use safe mood and check what happened
3. Reset your device if before steps doesn't work
4. So it didn't fix visit nearest samsung costumer services centre
So if my comment is useful to you, use the 3 dots in my comment for accept my comment as a solution. 😉 👍
Solution
Ranod_Lakshitha
Expert Level 5
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07-22-2022 07:37 PM in
Galaxy A
Hi... that's unusual. And a huge security risk. 🙄
As @Xmas26 said, Remove your registered fingerprints and add them back and see.
Suggesting to reset your device and check. Go to a Samsung service center if the issue is still there even after the reset.
If my comment is helpful to you in any way, consider to select the Accept Solution by clicking on the 3 dots of the comment.
Thank you 😊
As @Xmas26 said, Remove your registered fingerprints and add them back and see.
Suggesting to reset your device and check. Go to a Samsung service center if the issue is still there even after the reset.
If my comment is helpful to you in any way, consider to select the Accept Solution by clicking on the 3 dots of the comment.
Thank you 😊
Sha_zan
Expert Level 2
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07-23-2022 12:13 AM (Last edited 07-23-2022 12:16 AM ) in
Galaxy A
Follow these steps to solve the issue in your Samsung Galaxy A51's Fingerprint sensor.
1. Clean the fingerprint module
2. Restart your device
3. Install any pending update.
4. Wipe System cache
5. Add another fingerprint & delete the existing.
6. Reset your device
7. If you still can not fix it, visit the service center.
Be sure to click the 3 dots and " ✓ Accept as Solution" when you find an answer that works for you.
Thanks... 👍
1. Clean the fingerprint module
2. Restart your device
3. Install any pending update.
4. Wipe System cache
5. Add another fingerprint & delete the existing.
6. Reset your device
7. If you still can not fix it, visit the service center.
Be sure to click the 3 dots and " ✓ Accept as Solution" when you find an answer that works for you.
Thanks... 👍