Original topic:

Samsung A50s battery slow charging after the June security patch update.....

(Topic created on: 07-16-2020 08:02 PM)
246 Views
Samsung_eajhLUA
Beginner Level 2
Options
Galaxy A
Its take so much time to charg.... its really shame of this quality product.... 😡
7 Comments
śĀïM
Active Level 9
Galaxy A
but I Have A50s there are no problems
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Samsung_vLBotbN
Beginner Level 2
Galaxy A
🕎😄🈯🆘㊗️◀️◀️◀️⏏⏏♂️♂️♂️♂️🎦🔼◼◻🟨🟥🟣🔵🟡🟠🟠🔴🟤🔘🟣🟤🔴🟠🟡🔵🔵🔘🟣🟡🔵🔵🔵🔴🔘🔵🟣🔵🔵♂️🎦♂️♂️♂️◀️♂️◀️◀️🔼🎦🎦◀️🔼
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nenu
Active Level 4
Galaxy A
Yes iam also facing lot of problems with A50s..
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MeashokSaini
Active Level 4
Galaxy A
I'm going to see How much time it will take to charge with stopwatch.
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shashidar
Active Level 6
Galaxy A
go to Samsung store and get the battery replaced, its free within the warranty
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and to resolve this issue, we would like to inform you that kindly switch off Handset for 5 minutes to cool down and recheck if its working fine.


And Samsung customer’s safety is on top priority that is why this concept is introduced with logic that whenever handset temp. or ambient air temp. goes up to certain set limit, then device automatically restrict fast charging or even some time stops charging. But post device temperature reaches to normal after cooling down the set, then automatically set starts charging normally (This is implemented in all Smartphone models from year 2019 )

 

If the issue still persists, kindly visit the nearest Samsung service center, Please be assured your issue will be resolved soon.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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dondavi
Beginner Level 2
Galaxy A

Exactly same.. phone is not charging more than 88 %

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