Samsung A50s SlowMo Problem

[AtifShaikh]

Iam Using A50s And The SlowMo Features So Legging And So Many Frame Dropped After Video Shoot Please Fix This

I Hope When Getting One UI 2.1 This Can Be Fix 😞

[SahiLa51]

once force stop and disable camera app in settings and also clear cache and data of camera app

[AtifShaikh]

I have done all the things.

[veer]

yes this happened all m series a series like a30 a50 a50s m30s m31 give error feedback to samung next software update they slove this problem

[AtifShaikh]

I'll Reported bro

[veer]

ok brother wait for update because i also send report let see next software slove this problem or not

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and perform following methods to resolve the Camera issue:-

1. Please clear data or cache of Camera Application(Tap Settings > Apps > Camera > Storage > Clear Cache/data).

2. Reset the Device:- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset:- Settings>General Management>Reset.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support