Samsung A50s Having Issues. on call automatically speaker activated. its Critica

[pitu]

It's too horrible so I have again on and off speaker icon 

[Samsung_Support2]

Hi there,

To resolve the issue please follow the below mentioned steps:

1. Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.

2. Go to Settings > Apps > 3 dots > Show system apps > Phone app > Storage > Clear Cache.

3. Run the device in the safe mode and check the issue.

4. Check for the latest device O/S (Settings > Software Update > Download updates manually).

For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

Regards,
Team Samsung Members