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Active Level 3
Hello guys... Samsung a50 users... After update (android 10 march security patch)... I identified some bugs in my phne ie. 1) phne charging issue means Charging takes too slow.. And drain fast... 
2) front camera not clear for some times... Remaining all r good.. 
Guys Any one facing these type of  problem plese respond with ur comments... Thank you
8 Comments
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Active Level 5
yes charging very slow
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Active Level 3
yes.. 1% charging it takes 1min above time
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Active Level 7
I observed the same. It takes upto 4 hours to charge and drains very fast. I wrote a feedback to Samsung regarding those issues. Hopefully, they'll fix the above issues ASAP.
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Active Level 9
No issues for me. Mine charges fully in 1 and half hours. Disable and enable fast charging option once.
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Beginner Level 2
how to disable and enable fast charging ?
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Active Level 9
Go to Settings, Device Performance, Battery, Charging. Fast charging should be enabled by default. Disable it and enable again.
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Beginner Level 2
how did you do software update? Through mobile data or wifi?
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Active Level 6

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and to resolve "charging" issue kindly follow the given below steps:

1) Safe mode:-Power off the device > Press and hold the Power key for one or two seconds to turn on the device > When the Samsung logo appears, press and hold the Volume down key.
Note :-To exit safe mode restart the device .

2)Check charger functionality:-Request you to check the charger functionality with a different device or try to charge the same device with a different charger.

3)Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

Tap on Settings>Tap on General Management>Tap on Reset.

 

To resolve "battery drainage" issue please click on the link below:
http://www.samsung.com/in/support/skp/faq/1101689

 

Camera picture quality issue may occur for number of reasons-

1-We recommend you to check the Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity) or check by changing the aspect ratio.
2-Turn on/off the Auto flash as per requirement (If Available in the Device).

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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