Samsung A50

[Lakshman24]

Hello guys... Samsung a50 users... After update (android 10 march security patch)... I identified some bugs in my phne ie. 1) phne charging issue means Charging takes too slow.. And drain fast... 

2) front camera not clear for some times... Remaining all r good.. 

Guys Any one facing these type of  problem plese respond with ur comments... Thank you

[Ramking]

yes charging very slow

[Lakshman24]

yes.. 1% charging it takes 1min above time

[CyberInspector]

I observed the same. It takes upto 4 hours to charge and drains very fast. I wrote a feedback to Samsung regarding those issues. Hopefully, they'll fix the above issues ASAP.

[RedIndianRobin]

No issues for me. Mine charges fully in 1 and half hours. Disable and enable fast charging option once.

[DileshwarDeshmukh]

how to disable and enable fast charging ?

[RedIndianRobin]

Go to Settings, Device Performance, Battery, Charging. Fast charging should be enabled by default. Disable it and enable again.

[Dineshwaran]

how did you do software update? Through mobile data or wifi?

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and to resolve "charging" issue kindly follow the given below steps:

1) Safe mode:-Power off the device > Press and hold the Power key for one or two seconds to turn on the device > When the Samsung logo appears, press and hold the Volume down key.
Note :-To exit safe mode restart the device .

2)Check charger functionality:-Request you to check the charger functionality with a different device or try to charge the same device with a different charger.

3)Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

Tap on Settings>Tap on General Management>Tap on Reset.

To resolve "battery drainage" issue please click on the link below:
http://www.samsung.com/in/support/skp/faq/1101689

Camera picture quality issue may occur for number of reasons-

1-We recommend you to check the Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity) or check by changing the aspect ratio.
2-Turn on/off the Auto flash as per requirement (If Available in the Device).

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support