Original topic:

Samsung A50 fingerprints problem

(Topic created on: 12-15-2019 08:16 AM)
235 Views
Asif333
Beginner Level 4
Options
Galaxy A
After update security patch November 1. I cant add my new fingerprint security. Why this is happenin? God swear i will never buy any Samsung phone anymore        
9 Comments
arifmasu
Active Level 3
Galaxy A
big big problame and battry during big problame
0 Likes
Dhiraj_Burman
Active Level 3
Galaxy A
Big Problem in Fingerprint
Galaxy A
Please peel of your screen protector and try it works.
0 Likes
navisingh
Expert Level 1
Galaxy A
Removing screen protector will not fix because its an issue will november patch instead the solution is by visiting service centre they will do calibration and it will fix as mine was fixed by them
Galaxy A
Good!✌️ but mine just fixed by peeling of the screen protector, as Samsung stated officially to remove screen protector for all in display fingerprint scanner , they done it on purpose to increase the security of the devices
navisingh
Expert Level 1
Galaxy A
@chandrkanth03 can you share the screenshot where samsung officially mentioned to remove screen protector......you are an ambassador so dont spread false info
0 Likes
Galaxy A
@navisingh,go through the pic, if you still want extra information (officially) contact any Samsung representative within members app they will tell about this OFFICIALLY.🙂✌️
0 Likes
Galaxy A
@navisingh, and do not come to an conclusion, before knowing it🙂
0 Likes
Mahakal007
Beginner Level 3
Galaxy A
Fingerprint sensor not recognized