NeedHelp06
Beginner Level 2
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Galaxy A

Up to about 2 weeks ago it was working fine but right now I have to tap the volume up and down keys to adjust the volume. I prefer holding the volume keys in every single situation to adjust the volume. I have disabled all the shortcuts that could have been assigned to holding the keys. I did a soft reboot about last week and that solved the problem for a while but now that won't even work. I do not have any third party apps that affect volume keys or anything. I know its not a hardware problem since holding the keys for anything else works fine. I did  wipe the  partition cache it has not helped. Please assist as in coming calls and media are troublesome to operate for me while tapping the keys.

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Galaxy_A52
Expert Level 5
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Galaxy A
go to nearby service center and check
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Samsung_Support1
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Dr_Bharat
Beginner Level 2
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Galaxy A

Same problem occurred with my samsung A50 after factory reset.. 

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